Contact
Need a hand?
Whether something went wrong with a search, you have a question about AERA, or you need help understanding a booking handoff, we're happy to hear from you.
General support
hello@aera.travelQuestions, feedback, suggestions, or something that doesn't look right? Send us a message.
Booking help
Start with the booking provider
If you've already been redirected to an airline or booking partner, that provider handles the actual booking, payment, ticketing, cancellation, and refund process.
Reporting an issue
When contacting us about a search issue, include the trip you searched for and what happened. Please don't send passwords, payment card information, or other sensitive information by email.